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Innovation Group's offering has always been based on an ability to form business partnerships with clients that result in high value solutions.

Innovation Group solutions support millions of policies and more than 25 000 users around the world. The group process in excess of 1.2 million claims per year - clear evidence of a deep understanding of how to develop and deliver effective business process solutions, under any condition.

Innovation Group was formed in 1997, based on a vision that sought to design and deliver a flexible solution suite to the global insurance industry. Since inception, the group's focus has been on helping its clients become more customer-centric, efficient and profitable by:

leveraging knowledgeable professionals and applying advanced technology to improve processes;
addressing work flow and operational inefficiencies; and
improving clients’ ability to put products to market and to provide exceptional service to customers.

In achieving these goals, Innovation Group clients have been able to:

become more competitive;
increase market share; and
boost overall profitability.

Over the years Innovation Group has evolved a solution-based approach to the worldwide insurance market that supports the full range of policy and claims business processes. The group has also provided specialised outsourcing offerings, where clients are able to leverage Innovation Group's staff, resources and technology for FNOL, accident management, warranty servicing and supply chain management.

In recent times, Innovation Group has moved beyond the insurance sector to offer its business process solution expertise to the broader global market.
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